For RMTs working solo or in a small clinic: the patient's insurance details are saved once, each visit is recorded with date, duration and fee, the claim for the insurer and the patient's share are worked out, and the receipt with your registration number goes out by email.
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Solo RMT with about 25 treatments a week. After a 60-minute treatment, she taps the visit as completed: the claim for the patient's group plan is prepared with the fee and her registration number, the patient's remaining share is shown, and the receipt arrives in the patient's inbox before they reach their car.
Choose your planMost massage therapy patients in Ontario pay with the help of extended health benefits. For the RMT, that means two pieces of paperwork after every treatment: a claim to the patient's insurer, or a receipt the patient can submit themselves, and a record of what the patient still owes.
Insurers expect specific details on every receipt and claim: the practitioner's name and registration number, the date and length of the treatment, the fee and the patient's information. When any of these is missing or wrong, the claim comes back, and the RMT spends the evening fixing it.
Many solo RMTs handle this with a mix of booking software, spreadsheets and handwritten receipts. Claims are submitted in batches at the end of the week, unpaid claims are hard to follow, and it is easy to lose track of which patient still has a balance.
The software brings it together. For each patient you save their insurer, plan and member details once, along with any coordination of benefits with a spouse's plan. On every visit, those details are already there.
After the treatment you record the visit: date, duration, treatment type and fee. The software works out what part goes to the insurer and what the patient pays, and prepares the claim with everything the insurer asks for.
The patient receives an official receipt by email, with your registration number and the details their insurer needs. If they submit claims themselves, they have what they need right away; if you bill the insurer directly, the claim is ready to send through the channel you use.
Claims waiting for payment stay visible until they are paid, and patient balances are tracked separately. At the end of the month you see what was billed, what has been paid and what is still outstanding, by insurer and by patient.
Patients often ask for a summary of their visits for the year, for their own records or for a tax return. You produce it in one click, with all receipts for that patient listed.
When a patient's coverage for the year is close to running out, the software can show it, so you can tell the patient before the next visit instead of after a claim is declined.
If you work in a clinic with other therapists, each therapist bills under their own name and registration number, and the clinic owner sees everything together.
Getting started takes an evening: your registration number, your fees and your regular patients with their coverage. It works in the browser on a phone, tablet or computer, with nothing to install.
The software is built for practising RMTs in Ontario. It is in preparation: we are checking whether therapists need it before it is built. The practitioner remains responsible for their records, receipts and claims.
Practising registered massage therapists in Ontario, solo or in a small clinic.
Your name and registration number, the date, length and type of treatment, the fee and the patient's details.
Yes, claims awaiting payment and patient balances stay visible until they are paid.
No, it works in the browser on a phone, tablet or computer.
Not yet. The software is in preparation, and we are checking whether therapists need it.